The majority of County computer systems have been returned to service; the recovery effort for remaining County computers and servers that require updating to resolve the widespread "CrowdStrike" issue will continue over the weekend and through Monday.
Health Care Options (HCO) is an education and enrollment program that provides information to Medi-Cal beneficiaries about managed care plans (MCPs). This helps beneficiaries make informed choices about their Medi-Cal benefits.
HCO representatives are responsible for:
Who can benefit from this program?
Medi-Cal beneficiaries who applied for Medi-Cal benefits, moving into Fresno from another California County, recently did a Medi-Cal renewal, are interested in changing their Managed Care Plan or obtain information on services covered.
For more information contact us via email at etamanagedcare@fresnocountyca.gov or phone at 1-800-430-4263 Monday through Friday 8:00 a.m. to 6:00 p.m.