Intercounty Transfers FAQ

How can I get my case transferred to Fresno County so I can continue to receive benefits?

When you move to Fresno County from a different county it is important that you contact your case worker in the old county within 10 days to report your address change and request an Inter County Transfer (ICT).

Will I still be eligible for an Intercounty Transfer if my case was closed before I moved to Fresno?

Your case must be active in your old county in order to be considered for an Intercounty Transfer.

If your case is not active in the old county you will need to begin the application process at one of our intake offices or apply online at BenefitsCal.com.

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What should I do if I have a renewal interview or a quarterly report due?

If you have a Semi-Annual Report (SAR7) or an Annual Renewal due in your old county you must turn in the documents to your old county in order to be considered for an Intercounty Transfer to Fresno County. If you have any questions contact your worker in your old county.

I have notified my old county of my move to Fresno County, what will happen next?

Your old county will send Fresno County an alert that you are now in Fresno and a case will be opened for you in Fresno County. The Intercounty Transfer process provides uninterrupted benefits.

Fresno will not send a notice until your case is approved in our county. Your old county will send a notice to acknowledge your request for the Intercounty Transfer. If you have any questions regarding this process you can call our automated system for case information (559) 600-1377.

Do I have to bring in copies of all my paperwork to the Fresno Intake office?

If you are currently receiving CalFresh and/or Medi-Cal benefits in your old county, you will not need to send any paperwork or come into our office, as long as you have reported your new address to your old county and requested to transfer your case. You will receive a letter about the case transfer usually within 30 days from your old county.

Please note: For circumstances beyond a county's control the process may take longer than 30 days.

If you are currently receiving Cash Assistance (CalWORKs/cash-aid) you will be asked to provide current verifications and keep an appointment to see a Fresno County worker. As long as you reported your new address to your old county and requested a transfer you will be notified of an appointment date and time. This process can take up to 30 days from the date you've notified your old county.

How long will it take to receive benefits from Fresno County after I have requested a transfer?

If your case is going to be transferred your benefits will continue from your old county until Fresno County begins to issue your benefits as long as you have reported your new address to your old county. You will receive a letter in about this case transfer usually within 30 days from your new county.

Please note: For circumstances beyond a county's control the process may take longer than 30 days.

I have moved to Fresno from another State. Will I qualify for an Intercounty Transfer?

If you moved to Fresno County from another state you will need to begin the application process at one of our intake offices or apply online at BenefitsCal.com