Join the IHSS Public Authority Provider Registry

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The Fresno County Public Authority Registry is a service that assists IHSS Recipients with locating a qualified Care Provider that can meet their services needs so the Recipient can remain safely in their home. The Public Authority Registry is in search of dedicated, trusted, and qualified professionals to join the Registry and to make a positive impact on the lives of our IHSS Recipients.

  • Are you already an eligible Fresno County Care Provider and want to earn extra income?  
  • Are you a Nursing Student looking to gain experience?
  • Choose your clients and locations in Fresno County
  • Perform personal care and/or domestic duties
  • Earn $16.60 an hour and the potential to earn overtime
  • CPR & First Aid Training provided

Typical Tasks Include: • Laundry • Grocery shopping • Cooking/meal prep • Housework/cleaning • Dressing • Accompaniment to appointments

If joining the Fresno County IHSS Public Authority Registry is something you are interested in, please review the following steps:

Step 1: Application

First, please ensure that you are an eligible Care Provider. If you are unsure of your current status, you can call our Provider & Recipient Call Center (PARCC) at (559) 600-6666 option 4 to make sure that you are eligible. Then, you will complete and submit the IHSS Public Authority Registry Application (see below). All areas need to be completed. If any of these areas are incomplete your application will be denied. If you meet our current recruitment needs, you will be contacted through the email you have provided on your application with the next steps. 

 

Step 2: Individual Screening via Zoom

The next step will be an individual screening that will take place electronically through Zoom. You will receive the link in the email that you provided on your application. If you are not able to attend your scheduled individual screening, you will need to call our Provider & Recipient Call Center (PARCC) at (559) 600-6666 option 4 to reschedule at least 48 hours prior to your screening appointment to request a rescheduled date. If you fail to reschedule your screening appointment, you will have to wait 90 days to reapply. Applications submitted before the ninety (90) day window will automatically be denied. 

 

Step 3: Introduction Class via Zoom

If you pass the individual screening, you will be scheduled for an introduction class. Once again, this will be conducted through Zoom. This class will be by invitation only, and you will receive your invitation through the email you provided on your application. If you are not able to attend the scheduled introduction class, you will have the ability to call and reschedule one (1) time within 14 days of your missed class, otherwise your application will be denied. If you fail to attend your rescheduled introduction training, you will have to wait 90 days to reapply.

 

Step 4: First Aid & CPR Classes

After completing the introduction class, you will be scheduled for a First Aid & CPR training class. This class will be conducted both online and in-person. You will be notified by email of this process. You will have 30 days from the email notification to complete the courses. If you are unable to complete the course within 30 days, you will have one (1) opportunity to reschedule. The request for reschedule needs to come within 14 days of the missed in person training class. If you fail to attend your rescheduled First Aid & CPR class, you will have to wait 90 days to reapply. This entire process should be completed within 90 days of the submission of your application. If it takes longer than  days your application will be denied, and you will be requested to re-apply.

 

Please Note: Not everyone who is an authorized IHSS Care Provider qualifies to join the Public Authority Registry. It is a privilege and special care is taken to select quality providers to be referred to our IHSS Recipients.

 

Ethnicity * (required)
Gender * (required)
How did you hear about us? * (required)
Days and Hours Available
Availability: Mondays * (required)
Availability: Tuesdays * (required)
Availability: Wednesdays * (required)
Availability: Thursdays * (required)
Availability: Fridays * (required)
Availability: Saturdays * (required)
Availability: Sundays * (required)
I am willing to work these assignments:
I am willing to work in these areas: * (required)
Clients I am willing to work with:
Client Gender Preference * (required)
Client Age Preference * (required)
Are you willing to work for a client who smokes? * (required)
I am willing to work with clients with the following conditions
If Transfer Assistance was selected above, please check all that you are able to perform. Otherwise, move on to the next question.
Do you Smoke? * (required)
I am willing to work for a client who has
Do you have a vehicle?
If you have a vehicle, is it equipped with a ramp/lift?
I am willing to complete the following IHSS Tasks * (required)
Acknowledgements
I understand that the Public Authority does NOT guarantee employment. The Public Authority Provider Registry is a referral service for IHSS recipients and providers: it is not an employment agency * (required)
I certify that the information in this application is true. I understand any false information may eliminate me from consideration. * (required)
I understand that that information on this application may be shared with prospective employers and their designees. I understand that the IHSS recipient is my employer, not Fresno County In Home Supportive Services or Fresno County Public Authority. * (required)
I understand that if I am accepted onto the Fresno County Public Authority Registry, my name may be included on lists given to person who are seeking assistance in their homes (IHSS recipients and their designees). The Fresno County Public Authority retains the exclusive right to list, refer, suspend, or remove and individual caregiver from the registry. * (required)
I understand that the Fresno County Public Authority removal from the registry policy outlines minor and major complaint violations. Substantiated violations to the policy would be grounds for removal from the provider registry. * (required)
I understand that I must return the Fresno County Public Authority Registry Provider Service & Release Agreement within 15 calendar days of this application * (required)
Type the characters you see in the image below * (Required)

 

Important!

Registry Provider Service & Release Agreement

The form below must be returned no later than 15 calendar days from the date of your application. Please print and sign using a 'wet' signature. No digital or e-signatures are accepted.

PA-0070-Fresno-County-Public-Authority-Registry-Provider-Service-Release-Agreement-English.pdf(PDF, 317KB)

PA-0070-Fresno-County-Public-Authority-Registry-Provider-Service-Release-Agreement-Spanish.pdf(PDF, 369KB)

To return documents electronically, please visit our Secure Document Submission webpage

To return documents by regular mail, please send to 
DSS – IHSS 
PO Box 1912 
Fresno CA 93718-1912

Helpful Interview Questions

Because the IHSS Recipient will be your employer, they will be interviewing you. The questions on this handout can assist the IHSS Recipient with the interview process. The IHSS Recipient can also find additional useful tools here: https://www.cdss.ca.gov/inforesources/ihss/fact-sheets

Helpful-Interview-Questions.pdf(PDF, 1MB)

 

After My Interview - How will My Recipient Hire Me?

After the IHSS Recipient (or their authorized representative) decides to Hire you, they will complete the IHSS Provider Hiring Agreement which includes the SOC 426A Recipient Designation of Provider. The IHSS Provider Hiring Agreement may be obtained by downloading from the link below or by calling the IHSS Provider & Recipient Call Center (PARCC) at (559) 600-6666 option 4.

IHSS-Provider-Hiring-Agreement.pdf(PDF, 188KB)(PDF, 176KB)

IHSS-Provider-Hiring-Agreement-Spanish.pdf(PDF, 4MB)(PDF, 2MB)

Helpful Videos & Resources for the Recipients as your Employer

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Watch these videos with your prospective IHSS Recipient! 

How to Hire a Care Provider

How to Supervise a Provider

Visit our webpage! Recipients as Employers

 

 

IHSS Recipient and Provider Job Agreement

This job agreement will help explain your job duties and work schedule. This form can help you, the Care Provider and your new Recipient/Employer agree to several terms and conditions. 

IHSS-Recipient-and-Provider-Job-Agreement.pdf(PDF, 108KB)

 

Recognizing Abusive Behaviors

Sometimes a provider, IHSS Recipient, family member (including a child), or friend steps over the line and becomes abusive. Abuse can occur in many ways, including physical or sexual abuse, financial abuse, neglect, and psychological abuse or intimidation.  Recognizing Abusive Behaviors(PDF, 92KB)

Adult Protective Services Care Line
(559) 600-3383 or (800) 418-1426

REPORT ELDER ABUSE

Child Protective Services Hotline
(559) 600-8320

REPORT CHILD ABUSE

For Questions not Addressed Here:

Call Center

Please contact the IHSS Public Authority Provider & Recipient Call Center  (PARCC) at: (559) 600-6666 option 4

 

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