The mission of the Department of Information Technology Services (ITSD) is to deliver world-class customer service to the departments of Fresno County and other associated organizations (our customers). Assisting in the research, development, and implementation of innovative ideas, our mission is to serve by providing County departments with the tools and facilities needed to accomplish their goals. By ensuring that other County departments have the necessary services to accomplish their own business missions and objectives, we ensure that the County functions smoothly. We pride ourselves by making our mission simple: to provide a positive customer experience.
The Information Technology (IT) Division deploys and maintains technology solutions for the County’s centralized IT infrastructure, encompassing the following areas of support:
- Network infrastructure and IT Security
- Application hosting
- Database design
- Desktop, tablets, and phones
- Radio communications
- Enterprise Resource Planning (ERP)
- Project Management
- Multimedia (Audio/Visual)
- Graphics design and printing
- Service Desk